Answer customers 24/7

Open source

Chatwoot

Open-source omni-channel support desk (live chat, email, social), an alternative to Intercom and Zendesk.

Type
Open source
Solves
Answer customers 24/7
Pricing
Free / open source
Repository
https://github.com/chatwoot/chatwoot

View on GitHub →

Workflows using this

Workflow recipe

24/7 website support agent with human handoff

  1. Clean up your top 20 FAQ answers first.
  2. Build a RAG agent in Dify over your help docs.
  3. Connect it to the Chatwoot inbox so unresolved chats route to a person.
  4. Prefer a hosted option? Intercom Fin does this end to end.

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